Refund policy

All returns are allowed within 30 days of product delivery and as long as it is in its original packaging.
 
For hygiene and health reasons, open products are not allowed, unless they present a factory defect.
 
To process the return, get in touch with our customer service, using the form that you will find in "Contact" or via email info@colchonesbezen.com indicating the reason for the return and we will contact you as soon as possible indicating the procedure to follow.
 
The cost of transport of returns due to withdrawal will be paid by the customer.
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